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How to sell back used garments

If your garment was bought from The Vanca website,

Step 1: Identify the garment you wish to sell back and do a quality check. Make sure you’ve owned and loved it for at least 6 months!

Step 2: Distinguish the garments between the ones bought directly from the Vanca website and those bought from other online shopping portals.

Step 3: Sign in to your account and under “my orders”, select the clothing item(s) you wish to resell.

Step 4: Fill the online form and print one copy to include in the box with your VANCA product(s).

Step 5:  Pack product in a suitable packaging to ensure that it is not damaged during the shipping. Ship the package using a traceable source (i.e., DTDC, Blue dart, Aramax). Please note that VANCA is not responsible for products lost or damaged during shipping.

Step 6: Courier and shipping charges will be refunded in coupon form that you can encash!

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If your garment was bought from other online shopping websites,

Step 1: Identify the garment you wish to sell back and do a quality check. Make sure you’ve owned and loved it for at least 6 months!

Step 2: Distinguish the garments between the ones bought directly from the Vanca website and those bought from other online shopping portals.

Step 3: Sign in to your account and under “my returns”, upload the clothing item(s) you wish to resell with its original invoice attached. Add details such as size, fabric type, etc. and submit them under “product details”.

Step 4: Fill the online form and print one copy to include in the box with your VANCA product(s).

Step 5:  Pack product in a suitable packaging to ensure that it is not damaged during the shipping. Ship the package using a traceable source (i.e., DTDC, Blue dart, Aramax). Please note that VANCA is not responsible for products lost or damaged during shipping.

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